So it’s been a minute since I’ve had the opportunity to update, so it’s rather unfortunate that this post has to be one of negative nature.
I finally got around to takign my front wheel of my road bike into the shop where i had initially purchased it from, in order to get to the bottom of my leak isssue, which begun a month after i had made the purchase.
Here is my review of the L A Bicycles, 3219 S Hoover St Los Angeles, CA 900
as I wrote it in Yelp and also City Search.
THE WORST EXPERIENCE EVER!!!!!!!
You know that feeling you get that just makes you want to punch babies in the Face!, well replace the baby with this Shop owner and that’s pretty much it.
If you cycle Do NOT go here. From the get-go the lady at the counter(probably the owner) was a total bitch.
I had purchased a set of track wheels for my road bike about 6 months ago from them, and it was a ok deal, and at the time they seemed cool.
When i came back to figure out my leak problem, i wished i never bought the wheels from them to begin with.
Right off the bat i could tell that she wasn’t having a good morning, so i was as mellow and civil about my question as possible, before i could finish telling her what i was there for, she interrupted me with “Oh looks like you got hit by someone..” and throws me this attitude as if this is last thing she ever wanted ‘a repeat customer’.
Not only is the service terrible but it seemed like everyone at the shop was running at 100% total incompetency. After storming off to the back to explain in Spanish the problem to one of the coworkers, she begins to yell at me about how someone had drilled a hole in my wheel through the stem hole, in order to fit a different tube stem & , and why i didn’t come straight to them instead of going to my LOCAL shop,which is hell of alot closer then USC.If indeed that was the case, then the guys at my local shop were doing that in order to SMOOTH out the hole from any sharp surfaces, not making the hole larger: the leak was a problem a month after i bought the wheels to begin with).
NO solution to my problem, just attitude and blame ( love that customer service!). Even the hipsters at Orange 20 are more sociable.
After questioning her attitude, i quickly realized that the best solution for me was to just leave.
Who ever wrote that “it’s always friendly ” review, must have been smoking so much crack when they walked into that shop that even peices of poo seemed to be delightful.– F that. Do yourself a favor and headover to the Bicycle kitchen, where people don’t treat you like poop.
Filed under: What!!! on August 9th, 2008 | No Comments »
